MailSpeek's
Anti-Spam Policy
MailSpeek has a no tolerance spam policy. MailSpeek's
customer support actively monitors large import lists
and emails going to a large number of contacts. Any
customer found to be using MailSpeek for spam will
be immediately cut-off from use of the product. If
you know of or suspect any violators, please notify
us immediately at info@MailSpeek.com
Every email contains a mandatory unsubscribe link
- those individuals who try to remove this link will
be warned that they are doing so. If the link is removed
or de-activated in any way, MailSpeek will terminate
the customer's account.
What is Spam?
Spam is unsolicited
email also known as UCE (Unsolicited Commercial Email).
By sending email to only to those who have requested
to receive it, you are following accepted permission-based
email guidelines.
What constitutes a Preexisting business relationship?
The recipient of your email has made a purchase, requested
information, responded to a questionnaire or a survey,
or had offline contact with you.
What constitutes consent?
The recipient of your email has been clearly and fully
notified of the collection and use of his email address
and has consented prior to such collection and use.
This is often called informed consent.
Isn't there a law against sending Spam?
The federal anti-spam law went into effect on January
1st, 2004 and preempts all state laws. While this new
law will not stop spam, it does make most spam illegal
and ultimately less attractive to spammers. The law
is specific about requirements to send commercial email
and empowers the federal government to enforce the
law. The penalties can include a fine and/or imprisonment
for up to 5 years.
How MailSpeek protects you from sending spam.
MailSpeek is a permission-based email-marketing tool
that follows the strictest permission-based philosophies:
- Communication - Your
MailSpeek registration page already states why you
are collecting the site visitor's email address,
how you plan to use their address, and that you are
following the embedded privacy policy. Additionally,
by accepting our license agreement you have agreed
to use only permission-based lists and never to sell
or rent your lists.
- Verification - MailSpeek
automatically sends all of your new contacts
an email confirming their interest in receiving emails
from you. Additionally, if your contact changes
his or her interests or unsubscribes, MailSpeek automatically
sends an email confirmation.
- Unsubscribe - Every
email generated from MailSpeek contains an
unsubscribe link which allows your contacts to opt-out
of future emails and automatically updates your contact
lists to avoid the chance of sending unwanted emails
to visitors who have unsubscribed.
- Identification -
Your email header information is correct because
it is pre-set for you by MailSpeek. Your email's "From" address
is verified and already accurately identifies you
as the sender.
- Contact Information -
all of your emails are pre-filled with your
contact information including your physical address.
How to protect yourself from Spam: Take the
Spam Test
- Are you importing a purchased list
of ANY kind?
- Are you sending to non-specific addresses
such as: sales@domain.com, business@domain.com,
webmaster@domain.com, info@domain.com, or other
general addresses.
- Are you sending to distribution lists
or mailing lists, which send indirectly to a variety
of email addresses?
- Are you mailing to anyone who has
not explicitly agreed to join your mailing list?
- Have you falsified your originating
address or transmission path information?
- Have you used a third party email
address or domain name without their permission?
- Does your email's subject line contain
false or misleading information?
- Does your email fail to provide a
working link to unsubscribe?
- Are you failing to process any unsubscribe
requests that come to you via a reply to your email
within 10 days or the request?
If you have answered YES to ANY of the above questions
you will likely be labeled a SPAMMER. For more information
visit The Coalition Against Unsolicited Email ( www.cauce.org )
or contact MailSpeek Customer Support (info@MailSpeek.com)
or call 800-398-2115. |
